Security & Automations

Who will be monitoring my system?
Your system will be monitored by one of our two UL certified CSAA five diamond award winning central stations, Dynamark and All American Monitoring. With ou...
Mon, 18 Mar, 2019 at 1:19 PM
How do I update my contacts or monitoring information?
You can update any of the contacts on your call list or the numbers and passwords associated with your account at any time. To request a change, please open ...
Mon, 18 Mar, 2019 at 1:20 PM
How does my motion detector work? Can I use it if I have pets?
There are two types of motion detectors commonly used with a security system. Passive Infrared (PIR) Passive infrared (PIR) detectors are the most commonly f...
Mon, 18 Mar, 2019 at 1:21 PM
Why do my door contacts look different than on my previous system?
Most door contacts operate using a transmitter affixed to the wall or door frame and a magnet stuck on to the top of the door itself. These operate by sendi...
Mon, 18 Mar, 2019 at 1:22 PM
How do I reset my Alarm.com video cameras to new router or password?
1) On the camera, press and hold the tiny reset button on the back or bottom of the device until it flashes white and release. (This should take 10-15 secon...
Mon, 12 Apr, 2021 at 4:54 PM
How do I reset my Skybell Video Doorbell to new router or password?
1) Delete existing video doorbell by opening your Alarm.com app. In the app, click on menu (3 lines in upper left-hand corner) and scroll down to doorbell c...
Mon, 12 Apr, 2021 at 4:56 PM
How Do I Factory Reset My Alarm.com Doorbell (If Doorbell Is Deleted Or No Longer On App)
How Do I Reset New Router or Password Info in The Alarm.com Doorbell Press and hold the doorbell button until flashing white then release (this can take u...
Wed, 31 Aug, 2022 at 8:20 PM
How do I reset Liftmaster Garage Door Controller to new router or password?
1) Press and hold the rectangular button between the arrows on the back of the Liftmaster motor for ten seconds, until you hear three beeps.  2) Press t...
Mon, 12 Apr, 2021 at 4:58 PM
How do I reset cameras to a new Router or Password
On the camera, press and hold the tiny reset button on the back or bottom of the device until it flashes white and release. (This should take 10-15 seconds...
Thu, 5 May, 2022 at 1:27 PM
How Do I Reset New Router or Password Info in The Alarm.com Doorbell
Press and hold the doorbell button until flashing white then release (this can take up to 45 seconds).  Using you mobile device, tablet, or computer, go t...
Wed, 7 Sep, 2022 at 8:45 PM